Refund Policy
Orders & Payment
To confirm your rental booking, full payment is required. Please send a screenshot of your proof of payment through any of the following channels:
- Instagram: @bycherieph_
- Facebook: @bycherieph
- Email: bycherieph@gmail.com
Once payment has been received and verified, your booking will be officially confirmed. You will also receive an automated order confirmation email with your transaction details and important reminders.
A P1,000 refundable security deposit is required for all rentals. The deposit will be returned once the item is received in good condition and has passed inspection.
For first-time renters, we kindly ask for a valid government-issued ID. Clients under 18 years old may present a school ID. All information shared with us is used solely for rental purposes and is kept strictly confidential.
Accepted payment methods: GCash and BPI.
Cancellations & Changes
All bookings are final and non-refundable. If an item does not fit, we are happy to offer an exchange subject to availability, or issue store credit instead.
Store credits are valid for one (1) month from the date of issuance. Should your schedule change, we may accommodate a reschedule depending on availability, as long as the new rental date falls within two (2) months from the original booking.